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How to Send Feedback about Microsoft Word

By Erin Wright

Stacked blocks with smiley faces with text overlay "How to Send Feedback about Microsoft Word"In the comment section of my YouTube channel, I frequently encourage viewers to send feedback to Microsoft if they are experiencing a problem with Word. Today’s tutorial shows how to send that feedback from inside Word.

First, we will look at the basic method I believe is most convenient. Then, we will look at two alternative ways to access the feedback form from within Word’s interface.

Quick Links:

  • How to Send Feedback about Microsoft Word
  • Two More Ways to Access Microsoft Word’s Feedback Form

This tutorial is available as a YouTube video showing all the steps in real time.

Watch more than 150 other writing-related software tutorials on my YouTube channel.

The images below are from Word for Microsoft 365. These steps also apply to Word 2021, Word 2019, Word 2016, and Word 2013.

Are you on a Mac? Please see “How to Send Feedback about Word for Mac.”

How to Send Feedback about Microsoft Word

  1. Select the Help tab in the ribbon.
Help tab in Word 365
Figure 1. Help tab
  1. Select the Feedback button.
Feedback button in the Help tab in Word 365
Figure 2. Feedback button
  1. Select I like something or I don’t like something from the Feedback to Microsoft pane.

The I have a suggestion option opens the Word Community Feedback forum on your browser. We won’t be covering those steps in this tutorial.

Feedback to Microsoft pane in Word 365
Figure 3. “I like something” and “I don’t like something” options
  1. Describe your issue in the text box.
Feedback text box in the Feedback to Microsoft pane in Word 365
Figure 4. Feedback text box
  1. (Optional) Select Include screenshot if you want to include a screenshot from your current document.
Include screenshot option in the Feedback to Microsoft pane in Word 365
Figure 5. Include screenshot option
  1. (Optional) Select You can contact me about this feedback and then enter your email address. (The email text box may be prefilled with the email address associated with your Microsoft account.)

Please note that Microsoft might not contact about your feedback. However, I still believe it is important to report issues so that widespread problems can be prioritized for correction.

Contact option in the Feedback to Microsoft pane in Word 365
Figure 6. Contact option
  1. Select the Submit button.
Submit button in the Feedback to Microsoft pane in Word 365
Figure 7. Submit button

Two More Ways to Access Microsoft Word’s Feedback Form

There are two other ways to access the feedback form from Word’s interface.

Alternative Method 1

Select the File tab in the ribbon followed by Feedback in the Backstage view.

Feedback option in the Backstage view in Word 365
Figure 8. Feedback option in the Backstage view

Alternative Method 2

Select the File tab in the ribbon followed by the Send a Smile or Send a Frown buttons at the top of any screen in the Backstage view.

Send a Smile and Send a Frown buttons in the Backstage view in Word 365
Figure 9. Send a Smile and Send a Frown buttons

Related Resources

How to Use the Clipboard in Microsoft Word

How to Turn On and Turn Off Automatic List Numbering in Microsoft Word

Filed Under: Microsoft Word Tagged With: Word 2013, Word 2016, Word 2019, Word 2021, Word 365

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Technical Writer and Editor Erin Wright

Hello! My name is Erin. I am a technical writer and editor who shares writing-related software tutorials on this website and on YouTube.

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